Terms and Conditions
Williams-Sonoma, Inc. Business To Business (Formerly To The Trade) membership (“Membership”) is granted to interior designers & design firms, architects & architecture firms, owners & developers, brands, purchasing agents, set designers & stagers, independent/small businesses, chefs, and other qualified applicants in the commercial, hospitality and food & beverage industries. Membership is subject to these terms and conditions which are subject to change from time to time at the discretion of Williams-Sonoma, Inc.
To qualify for WSI B2B Membership, you must provide the following materials applicable to your profession, along with your completed application:
Note: Resale Certificate is not mandatory but can be applied on the account level.
We reserve the right to make all membership determinations at our sole discretion. Each professional must individually apply for membership by submitting their individual qualifications. Incomplete applications will not be accepted.
Employees of Williams-Sonoma, Inc. are not eligible for Membership.
Membership is not transferable. A Membership card can only be used by the named card holder. The named card holder must present his/her valid Membership card and valid photo identification in person to receive the trade discount at time of purchase.
Misuse of Membership may result in Membership termination. Misuse includes, without limitation: use of the trade discount for personal purchases, any resale of merchandise purchased using the trade discount through any retail outlet (e.g., resale on or through any retail or auction website or store), reimbursement of trade discount upon merchandise return, transfer of Membership, allowing others to use the Membership card (e.g., sharing the card with a client), and submitting false, expired or misleading information in connection with a Membership application.
This program was formerly known as Williams-Sonoma Inc. Designer Marketplace and To The Trade. Membership cards issued as “Designer Marketplace” or “To The Trade” that have not expired are still valid for use until they expire. Upon renewal, member will be issued a “Williams-Sonoma, Inc. Business To Business” membership card.
Members receive a discount of 20% off merchandise at Pottery Barn, Pottery Barn Kids, PBteen, west elm, Williams Sonoma (kitchen), Mark and Graham and Rejuvenation. Plus, all members receive a 25% discount off all Williams Sonoma Home products. All with no minimum purchase. Online and in-stores. Product exclusions apply.
As a WSI B2B Member, we want you to enjoy the best offer price, anytime, anywhere. If the Williams-Sonoma, Inc. brand you’re shopping is currently running a promotion online or in stores that is equivalent to or exceeds your Membership discount, you’ll receive an additional 5% off that will be combined with the promotional price of the item(s). Launching early November 2019.
The WSI B2B Membership discount is not valid on: Outlet purchases, floor samples, purchases of gift cards and eGift Cards, promotional items, gift wrap, shipping and processing fees or taxes. Certain product exclusions apply including, third-party products. The Membership discount is not redeemable for cash. Williams-Sonoma, Inc. reserves the right to change the list of items not eligible for the Membership discount at its discretion. Williams-Sonoma, Inc. Business To Business Membership is neither valid nor recognized at Outlet locations. Members may cancel their Membership at any time and for any reason by calling our Dedicated Trade Line at (888) 837-4888 or +1 (702) 360-7147 outside the US.
Always use your Williams-Sonoma, Inc. Business To Business Membership card for making trade purchases. Online shopping and shipping to Canada for trade member orders is currently unavailable. Please contact a Trade Representative if you have any questions.
To check your membership status please contact a dedicated Trade Representative at firstname.lastname@example.org, or call (888) 837-4888; or (702) 360-7147 if outside the US. As a WSI B2B Member, it’s your responsibility to notify Williams-Sonoma, Inc. of any changes in your contact or Membership information.
Resale Certificates For Tax Exempt Purchases (within the United States)
To make a tax-exempt purchase in a state(s) in which you maintain tax-exempt status, please complete the following steps:
1. Download all applicable Resale Certificates for each state in which you are a reseller by clicking on the state name below. State authorities require us to keep a completed copy of the Resale Certificate in addition to your (re)seller’s license or permit. These forms have been pre-populated with Williams-Sonoma, Inc.’s company information as the seller; you just need to fill in your company’s information in the required fields.
NOTE: Sales tax is collected based on the ship-to address, so the state Resale Certificate needed is based on the shipping destination for each order.
2. Open the downloadable file from your computer (not within the web browser). Fill in all required information, and sign each Resale Certificate and/or Permit you require.
3. Email completed Resale Certificates and/or Permits to email@example.com. Please include your name, company name and B2B membership ID within the email. (Only one set of documents is required per company.) Once we have your documents on file, you will not need to provide a copy for each future purchase.
Note: For purchases made with Rejuvenation, please note that Rejuvenation has a separate tax identification number which is listed within the downloadable certificates accessed through the links above. Please submit a separate signed Resale Certificate for each state for Rejuvenation purchases.
To receive tax exemption when shopping in our stores, please present a copy of your signed Resale Certificate or Permit to an associate at the time of purchase.
If you have further questions, please call (888) 837-4888 or email firstname.lastname@example.org.
Hi — you’re probably here because we requested additional rights in sharing your photo across our channels. We love to see how you use Williams-Sonoma, Inc.’s family of brands furniture and accessories in your projects — whether you have a single statement piece or you like to layer it on for a unique look — we want to see how you use our products!
We regularly reach out to customers to request additional rights to reproduce our favorite images in our catalog, email, website + more. Whenever possible, we also include your handle or byline.
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Please send all notices under the above copyright infringement policies by email or mail to the following individual, designated as Williams-Sonoma’s agent for receipt of notifications of claimed infringement:
3250 Van Ness Avenue
San Francisco CA 94109
Please do not send notices or inquiries about anything other than alleged copyright infringement to our Agent for Notice.