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Product Information
Are Williams-Sonoma, Inc. products fire-rated for commercial use?

Our upholstered furniture collections meet the flammability requirements of State of California’s Technical Bulletin 117 (TB117). If your project is in an area where additional requirements need to be met (such as TB133 or NFPA260), please contact your Account Executive or ContractSales@wsgc.com to discuss your specific project needs. Please note our drapery is not fire-rated for commercial use and would need to be treated by a 3rd party.

Shipping & Tracking
Can you accommodate special handling requests?

To discuss special handling requests for items from Pottery Barn, Pottery Barn Kids, Williams Sonoma, or west elm that are shipping to Canada please contact a Trade Representative by email:

To discuss special handling requests for items from Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Williams Sonoma, or west elm that are shipping to a US freight forwarder please contact a Trade Representative by email: trade@wsgc.com or phone: +1(800) 838-2589 for assistance.

To discuss special handling requests for items from Rejuvenation delivering to a Canadian shipping address or a US freight forward please contact a Rejuvenation Trade Representative by email:  tradesales@Rejuvenation.com or phone: (888) 401-1900 for assistance.

Product Information
Are Williams-Sonoma, Inc. products fire-rated for commercial use?

Our upholstered furniture collections meet the flammability requirements of State of California’s Technical Bulletin 117 (TB117). If your project is in an area where additional requirements need to be met (such as TB133 or NFPA260), please contact your Account Executive or ContractSales@wsgc.com to discuss your specific project needs. Please note our drapery is not fire-rated for commercial use and would need to be treated by a 3rd party.

Shipping & Tracking
Can you accommodate special handling requests?

To discuss special handling requests for items from Pottery Barn, Pottery Barn Kids, Williams Sonoma, or west elm that are shipping to Canada please contact a Trade Representative by email:

To discuss special handling requests for items from Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Williams Sonoma, or west elm that are shipping to a US freight forwarder please contact a Trade Representative by email: trade@wsgc.com or phone: +1(800) 838-2589 for assistance.

To discuss special handling requests for items from Rejuvenation delivering to a Canadian shipping address or a US freight forward please contact a Rejuvenation Trade Representative by email:  tradesales@Rejuvenation.com or phone: (888) 401-1900 for assistance.

Shipping & Tracking
Can you accommodate special handling requests?

To discuss special handling requests for items from Pottery Barn, Pottery Barn Kids, Williams Sonoma, or west elm that are shipping to Canada please contact a Trade Representative by email:

To discuss special handling requests for items from Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Williams Sonoma, or west elm that are shipping to a US freight forwarder please contact a Trade Representative by email: trade@wsgc.com or phone: +1(800) 838-2589 for assistance.

To discuss special handling requests for items from Rejuvenation delivering to a Canadian shipping address or a US freight forward please contact a Rejuvenation Trade Representative by email:  tradesales@Rejuvenation.com or phone: (888) 401-1900 for assistance.

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