When we entered the contract market in 2015, our in-house design and engineering teams collaborated to elevate the product quality to commercial standards.
THE RESULT: A new WSI Contract testing standard—including leg strength, seat impact and higher density foam—with best practices pulled from select ANSI/BIFMA testing protocols.
90% of our product is designed and developed in-house. We have a full team of designers focused on the contract market with expertise in the complete product development process, from concept to finalization.
At Williams-Sonoma, Inc., we aim to ensure all our manufacturing suppliers follow high social standards in their operations and are committed to integrity and honesty throughout all aspects of our business. We work with suppliers who meet rigorous standards for safe, healthy work conditions, and whose employment practices conform with local law, best industry practices and our company standards. These include strict prohibition against child labor, prison or forced labor, unsafe working conditions, unfair wage practices, or non-compliance to any local regulation.
Read more on our corporate goals, responsibilities, and global initiatives here.
In 1956, our founder, Chuck Williams, turned a passion for cooking and eating with friends into a small business with a big idea. He opened a store in Sonoma, California, to sell the French cookware that intrigued him while visiting Europe but that could not be found in America. Chuck’s business, which set a standard for customer service, took off and helped fuel a revolution in American cooking and entertaining that continues today.
In the decades that followed, the quality of our products, our ability to identify new opportunities in the market and our people-first approach to business have facilitated our expansion beyond the kitchen into nearly every area of the home. Additionally, by embracing new technologies and customer-engagement strategies as they emerge, we are able to continually refine our best-in-class approach to multi-channel retailing.
Today, Williams-Sonoma, Inc. is one of the United States’ largest e-commerce retailers with some of the best known and most beloved brands in furnishings and lighting from Pottery Barn, West Elm, Rejuvenation, to Williams Sonoma and Williams Sonoma Home.